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[personal profile] pyesetz
Recently I posted this support request, then started looking through the other requests.  So far the LJ support system has received 397,737 requests, of which 1,101 are still unclosed (but only 657 are listed here).  All but 104 are believed resolved and awaiting confirmation from the original requestor.

Of the 104 pending requests, there are four besides mine that are complaining about comments disappearing from old LiveJournal posts.  Those four are all dated a week ago.  Unfortunately I cannot see how many *closed* requests there are on this topic.

If we assume that 3% or less of users affected by a problem will actually complain, this implies that there are hundreds (at least) of journals that have lost comments on old posts.  Yours could be next!  If you care, you might want to try backing up your comments.  Unfortunately, there is no nice-and-easy way to do that.  LJ offers only the export_comments.bml system, which makes it quite difficult to match up the comments with the posts they attach to.  Alternatively, you can also save the comment-received emails that LJ sends you, although several times recently there have been glitches where these emails were not sent for a long time or were never sent.

One of the things I like about LJ, which I think affects the kinds of posts that people want to make here, is that it still retains the feel of the "overgrown college-student hobby project" that it started out as.  Now that LJ has been sold, it might start getting more professional and that feeling may fade.  Disappearing comments are par for the course in a large evolving software project, but I'd like to know whether the LJ staff will own up to the existence of this problem.

Meta-comment about topics: When I started this journal, I had originally planned for each post to be on a different subject, but quite often I have ended up making two consecutive posts on each topic.  This is my second post about the workings of LJ.

Date: 2005-01-08 11:32 am (UTC)
From: [identity profile] evilsibe.livejournal.com
I was using seamagic to try to export things to XML. Then I said... bluh

Loaded up httrack and mirroed my journal and the other journals that link to mine to the tune of about 200 MB. Im sure that my entire journal, style and comments are backed up that way, however there has to be an easier way.

Does lj have an issue with making journals exportable into other formats?

Why cant you import xml into an existing journal?

I understand the abuse issues, but the point im trying to make is that there is not way to restore these backups that we are making easily. As a paying member I would love to see some things implemented.

1) The ability to export your lj into several different formats, including a html mirror of just your lj and comments that you can potentially post somewhere else.

2) The ability to import your lj from your xml or html backups easily.

What do you think pyesetz?

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